PRIVACY POLICY

1. Information We Collect

Depending on your interaction with us, we may collect:

Information You Provide

• Full name;
• Mobile number;
• WhatsApp number;
• Email address;
• City/location;
• Educational information;
• Program preferences;
• Admission information;
• Payment and transaction information;
• Documents submitted during admission;
• Enquiry details;
• Communication details; and
• Other information voluntarily provided by you.

Technical Information

When you use our Website, certain information may be collected automatically, including:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Pages visited;
• Referring website;
• Date and time of access; and
• Website usage information.

2. How We Use Your Information

We may use personal information to:

• Respond to enquiries;
• Provide program information;
• Send brochures;
• Provide counselling;
• Process admissions;
• Manage programs and batches;
• Process payments;
• Provide LMS access;
• Manage attendance;
• Issue certificates;
• Administer internships;
• Provide placement assistance;
• Provide career support;
• Conduct workshops;
• Provide customer support;
• Improve our Website and services;
• Maintain Website security;
• Prevent fraud or misuse;
• Meet legal and regulatory requirements; and
• Send relevant communications and marketing messages where permitted by applicable law.

3. Marketing Communications

Where permitted by applicable law, we may contact you regarding:

• Programs;
• Admissions;
• New batches;
• Workshops;
• Training programmes;
• Institute updates;
• Offers and promotions; and
• Other relevant services.

You may request to stop promotional communications by contacting us or using an available unsubscribe/opt-out mechanism.

4. Cookies & Similar Technologies

Our Website may use cookies, pixels, analytics tools and similar technologies to:

• Operate the Website;
• Improve functionality;
• Understand Website usage;
• Measure marketing performance;
• Improve user experience; and
• Maintain security.

Third-party services may also place cookies or similar technologies on the Website. Where required by applicable law, appropriate consent or controls will be provided.

5. Sharing of Personal Information

We may share personal information with trusted service providers where reasonably necessary to operate our business, including:

• Website hosting providers;
• CRM providers;
• LMS providers;
• Payment processors;
• Communication providers;
• IT service providers;
• Analytics providers;
• Recruitment or hiring partners;
• Professional advisers; and
• Government or regulatory authorities where legally required.

We do not intend to sell personal information as a standalone commercial product.

6. Payment Information

7. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

• Admission and program administration;
• Financial and accounting records;
• Certification;
• Internship and placement administration;
• Customer support;
• Legal compliance;
• Dispute resolution;
• Security; and
• Legitimate business purposes.

Retention periods may vary depending on the type and purpose of the information.

8. Data Security

9. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including rights to:

• Request information about processing;
• Request correction of inaccurate information;
• Request deletion where legally applicable;
• Withdraw consent where consent is the applicable basis;
• Raise a privacy-related grievance; and
• Exercise other rights available under applicable law.

To exercise an applicable right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

10. Children's Data

Where personal information relating to a child is collected, Quickupp will comply with applicable legal requirements relating to children's personal data and parental/guardian consent.

11. Third-Party Websites

12. International Processing

13. Data Breaches

In the event of a personal-data breach, Quickupp will take appropriate steps in accordance with applicable law, including any legally required notifications.

14. Changes to This Privacy Policy

16. Acceptance